Customized Maritime Catering Service Solutions

OSERV MARITIME CATERING –
We Offer Customized Maritime Catering Service Solutions

Customer value

1. CUSTOMER VALUE

  • Catering Management Solutions with integrated Crew and Competence management.
  • Soft management and point landing on budget through the implementation of planned and costed menu directives.
  • Best-in-class supplier agreements worldwide with strict tender criteria on quality, cold chain logistics, and operations.
  • OSERV Maritime Catering maintains a vast global provision network with logistic partners for safe consolidation and competitive last-mile solutions.
Catering service quality

2. SERVICE QUALITY

  • A passionate and caring global management team of industry veterans.
  • Expertly managed, trained, and experienced crew as core competence​ available globally,
  • CATERING Academy – training facility for technical catering programs supported via a virtual e-Learning platform.
Catering service efficiency

3. SERVICE EFFICIENCY

  • 24/7 Technical Vessel and Catering crew support from a dedicated service team headquarters in Manila, Philippines.
  • OSERV Maritime Catering pays attention to quality, as a result of stringent operational standards and procedure manuals.
Maritime Crew Welfare

4. MARITIME CREW WELFARE

  • Good food on board-source of happiness – a flexible professional culinary approach offering new enjoyable meal experiences.
  • Housekeeping services to create and maintain an onboard environment of utmost safety, comfort, and well-being for the crew.
Food safety

5. FOOD SAFETY

  • Good manufacturing process monitor with strict compliance to maritime  food safety standards.
  • Stringent Hygiene and Sanitation protocol in accordance with HACCP and SERVE SAFE principles.
  • Integrated Workplace Health & Safety Management.
OSERV catering conducts transparent business

6. TRANSPARENCY

  • Physical Vessel and Performance Support and Appraisals.
  • OSERV Maritime Catering also offers Vessel Performance Customer Online Portal for Real-Time KPI Reporting.

CERTIFICATIONS